Private Policy
Last Updated: [May 2026]
Information We Collect
We may collect the following information:
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Full name
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Email address
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Phone number
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Billing address
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Delivery address
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Personalisation details submitted for products
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Account information
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Saved addresses and wishlists
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Payment-related information
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Website usage and analytics data
How We Use Your Information
Your information may be used to:
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Process and fulfil orders
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Personalise products according to your instructions
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Contact you regarding your order
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Respond to questions or customer support requests
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Deliver products through shipping providers
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Improve website performance and user experience
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Send marketing emails where consent has been given
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Maintain customer accounts and saved preferences
Payment Information
Payments may be processed through third-party payment providers including:
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PayPal
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Revolut
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BOV Mobile Bank Transfer
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SumUp payment processing
Handworxs does not store complete credit or debit card information on its own systems.
Sharing Information
We do not sell, rent or trade customer information.
We may share information only where necessary with:
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Payment providers
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Shipping providers including MaltaPost
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Website and platform services such as Wix
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Email marketing services such as Sender
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Analytics providers
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Legal authorities if required by law
Marketing Communications
Customers may subscribe to our newsletter through:
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Newsletter subscription forms
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An optional consent checkbox during checkout
Customers may unsubscribe at any time using the unsubscribe link included in emails.
Cookies and Tracking Technologies
Our website uses cookies and tracking technologies including:
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Essential website cookies
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Analytics cookies
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Marketing cookies
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Functionality cookies
Additional information can be found in our Cookie Policy.
Customer Rights
Under applicable privacy laws, users may request:
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Access to their information
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Correction of inaccurate information
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Deletion of information where legally permitted
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Restriction of processing
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Withdrawal of consent
Requests may be sent to: info@handworxs.com
Data Security
Reasonable measures are taken to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.
Changes
We may update this Privacy Policy periodically. Updated versions will be posted on this page.